Progress using the Credit Express ®
App
- Scan the QR code to download the Crex App on your mobile device.
- Manage your Card and Banking accounts on the go.

FAQs
Am I eligible for a Personal Loan?
Credit Express Personal Loans are available to eligible Card Members. You can only apply if you receive an offer to apply and continue to meet the eligibility requirements. You must be 18 years or older, an African citizen or resident in the Africa or its territories.
How will I receive my funds?
Funds will be deposited directly into your bank account on file. If you don’t have an existing bank account on file with us, you’ll be prompted to add the routing and account numbers of your bank account. If we are unable to verify your bank account for any reason, we will not be able to send any loan funds to you and your Personal Loan agreement will be void and unenforceable.
How quickly will I receive my Personal Loan funds?
We will send your loan funds to your bank account on file in as fast as 1 day after you’ve signed your Personal Loan agreement and completed all necessary verification steps. It’s important to know that your bank may take additional time to post your loan funds to your account. If any loan funds do not post to your bank within two weeks, please contact us or your bank.
How much do I have to pay back?
Personal Loans are payable in fixed monthly installments. The amount of your monthly payment will depend on the amount you borrow, the repayment period you select, and the total interest charged on your Personal Loan (based on the interest rate that applies).
How long will I have to pay off my Loan?
On your application, you can choose your repayment period from the options shown. Keep in mind that a longer repayment period may result in a lower monthly payment, but more total interest than if you choose a shorter repayment period for the same loan amount.
Is there anything I can’t use my Personal Loan for?
Personal Loans may not be used for post-secondary education expenses, real estate, business, securities, vehicle purchases (other than as down payment for a vehicle), to pay down balances on Credit Express-issued Cards or any purpose prohibited by law or not otherwise permitted by the Terms and Conditions or your Personal Loan agreement.
Have other questions? See our full list of FAQs.